Frequently Asked Questions:
How Much will it cost?
Initial Assessment $145, Individual/Couples Psychotherapy $130.00/ session(50 minutes)
We strive to make therapy affordable for you, keep reading for information about the forms of payment we accept.
Do you accept insurance?
We accept the following forms of insurance:
- Aetna
- Blue Cross Blue Shield GA
- Cigna
- Optum
- United Healthcare
- Health Care Savings Accounts
- Flexible Spending Accounts
Disclosure: Using your insurance benefits requires a medical diagnosis be filed with the Medical Information Bureau. This diagnosis becomes part of your permanent medical records, which can be used to determine future eligibility for insurance. Healthcare Savings Accounts (HSA’s) and Flexible Spending Accounts (FSA’s) are a convenient way to pay for health services that also keep your information private.
What is your cancellation policy?
If you must cancel an appointment, please call at least 24 hours in advance. 24 hour notice is defined as one business day. Failure to cancel without 24 hour notice will result result in a charge equal to 100% of the session fee. You are responsible for this fee; it will not be billed to insurance. No further appointments will be scheduled until this cancellation fee has been reconciled.
What forms of payment do you accept?
We accept Cash, or Credit. Payment can be made online or at time of service.
Will my information be kept private?
Under the US Health Insurance Portability and Accountability Act (HIPAA), your personal information must be treated with special care. Federal and state law specifies that the individual in treatment holds privilege regarding the release of their information. State law permits confidentiality to be broken in rare situations such as to report a reasonable suspicion of child or elder abuse, or an intention to harm one’s self or another person. Private health insurance has access to information in order to process financial claims.
Office Details for Big Creek Counseling, LLC
We are conveniently located near GA-400 and Windward Parkway, in Alpharetta GA.
Our office is located on the 1st floor. Parking is free.
12600 Deerfield Pkwy, Suite 100
Alpharetta, GA 30004
Phone: (404) 719-7770
Please arrive 15 minutes early to your first appointment to complete paperwork.